San Jose del Cabo (part 9) Great Breakfast. Great Customer Service… in MANY countries


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I don’t think anyone ever turns away at receiving GREAT customer service BUT I have has such great customer service lately from AIrlines (Southwest), restaurants, taxi service (Super Shuttle), etc. and many times its via Facebook Messenger that I have been receiving the best service. I LOVE this as it removes the “on-hold” experience so negatively associated with calling customer service.

Alibaba Gateway ’17 and the *opportunity* for the US – Exciting!


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As day #1 of the Gateway ’17 conference comes to a close I wanted to reiterate the huge opportunity the Chinese Middle-Class presents for the US regaining the stage as THE manufacturer of some of the world’s best products. I dare say that in the next 3-5 years “Made In America” is going to be such a well respected sticker on products that not only will the Chinese Middle-Class be demanding out goods but the rest of Asia and South East Asia will also be wanting to consume US goods!!! Its a very exciting time to be in the Idea Business was said at the opening keynote – Inspiring and Exciting.

Looking forward to learning more.
thanks for watching.

best,
~mikes

I created this video with the YouTube Video Editor (http://www.youtube.com/editor)

Gateway ’17 Opening Keynote Performance!!!


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For a “first” conference Gateway ’17 in Detroit is a very mature performance. They have organized a great team of folks to lead and manage their show. I share that as I am quite motivated to do so after hearing from Chairman and Founder of Alibaba, Jack Ma. He’s a really humble man, always learning. Ancora Imparo!!